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Terms & Conditions

1. Scope of Work

[Your Company Name] (“Company,” “we,” “us”) provides installation, repair, replacement, and customization services for window and door screens (“Services”) at residential and commercial properties in Washington State. All Services are subject to these Terms and Conditions.

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2. Estimates and Quotes

We provide written estimates valid for 30 days from the date of issuance. Estimates are non-binding until confirmed in writing by both parties. Prices may change if scope or material costs change, but we will notify you before proceeding with any work beyond the original estimate.

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3. Scheduling and Access

You agree to provide reasonable access to the property during normal business hours to allow us to complete the Services. Failure to provide access may result in delays or additional charges.

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4. Payment Terms

  • A deposit of 50% is required at contract signing or acceptance of the job.

  • The remaining balance is due upon completion of the work unless otherwise agreed in writing.

  • We accept payments by [list accepted payment methods].

  • Past due balances may accrue interest at 1.5% per month or the maximum allowed by Washington law.

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5. Warranties

We provide a limited workmanship warranty of one year from the completion date. Manufacturer warranties on materials apply where applicable. This warranty does not cover damage due to misuse, neglect, improper maintenance, acts of nature, or modifications made by others. (Limited Workmanship Warranty is listed below)

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6. Customer Responsibilities

You are responsible for:

  • Obtaining any necessary homeowner association (HOA) approvals.

  • Obtaining all city and county permits required.

  • Ensuring the work area is free of hazards.

  • Promptly notifying us of any issues or concerns.

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7. Licensing and Compliance

We are licensed, bonded, and insured in Washington State (License No. [insert number]). All work complies with Washington State and local building codes. You are responsible for securing any necessary permits unless otherwise agreed in writing.

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8. Limitation of Liability

To the fullest extent permitted by Washington law, our liability for any claim arising out of or relating to the Services is limited to the amount you paid for the affected portion of the work. We are not liable for indirect, incidental, or consequential damages.

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9. Dispute Resolution

In the event of a dispute, both parties agree to attempt good faith negotiation. If unresolved, disputes shall be resolved by binding arbitration under the Washington Arbitration Act (RCW Chapter 7.04A), held in [Your County], Washington.

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10. Cancellation Policy

You may cancel this agreement within 3 business days of signing, in accordance with the Washington Contractor’s Right to Cancel (RCW 18.27.114). Cancellation after this period may be subject to a cancellation fee covering reasonable costs incurred.

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11. Force Majeure

We are not liable for delays or failure to perform due to events beyond our reasonable control, including but not limited to extreme weather, labor shortages, supply chain disruptions, or governmental actions.

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12. Severability

If any part of these Terms is held invalid under Washington law, the remaining provisions will remain in effect.

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13. Entire Agreement

These Terms, along with any written estimate or contract, constitute the entire agreement between you and the Company and supersede all prior oral or written understandings.

LIMITED WORKMANSHIP WARRANTY

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Effective Date: Date of installation/site work.


Covered Work: All window and door screen installation, repair, or replacement services (“Services”) provided by [Finished Home Improvements LLC DBA Screen Doctor] (“Contractor”).

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1. Warranty Period and Scope

Contractor warrants that its workmanship on the Services will be free from material defects for a period of twelve (12) months from the date of completion (“Warranty Period”).

This warranty covers only workmanship and does not cover materials or products, which are covered solely by the manufacturer’s warranty, if any.

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2. Automatic Application

This warranty is automatically applicable and binding upon the Customer’s acceptance of the job, approval of the estimate, or payment of any deposit. No separate signature or written agreement is required beyond entering into the service agreement.

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3. Customer Acceptance of Work

The Customer acknowledges and agrees that:

  • Final payment upon completion constitutes full and final acceptance that the installed product is free from visible defects, is suitable for its intended purpose, and that Services were performed satisfactorily.

  • Any concerns or claims regarding visible or performance-related issues must be raised in writing before final payment; otherwise, they are deemed fully waived.

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4. Warranty Exclusions

This warranty does not cover:

  • Normal wear and tear, minor cosmetic imperfections, or fading;

  • Damage due to misuse, neglect, abuse, improper maintenance, accidents, or modifications by anyone other than Contractor;

  • Damage caused by environmental or external events, including storms, wind, hail, fire, flooding, vandalism, or acts of God;

  • Customer- or third-party-supplied materials, products, or hardware;

  • Labor or costs related to accessing, removing, or reinstalling products;

  • Any claims filed after the Warranty Period has expired.

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5. Limited Remedies

Contractor’s sole and exclusive obligation under this warranty is, at its option, to repair or re-perform the defective workmanship.
Under no circumstances will Contractor be liable for:

  • Incidental, consequential, or indirect damages;

  • Any damages exceeding the original contract price for the defective portion of the work.

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6. Customer Responsibilities

To qualify for warranty service, the Customer must:

  • Provide written notice of the claimed defect during the Warranty Period;

  • Allow Contractor reasonable access and opportunity to inspect and address the issue;

  • Cooperate in good faith to schedule and complete any corrective work.

Failure to meet these conditions voids the warranty.

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7. Non-Transferable

This warranty applies only to the original Customer at the original installation site and is non-transferable.

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8. Disclaimer of Other Warranties

Except as expressly provided herein, Contractor makes no other warranties, express or implied, including any warranties of merchantability or fitness for a particular purpose, and expressly disclaims all such warranties to the fullest extent permitted by law.

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9. Governing Law

This warranty is governed by the laws of the State of Washington. Any disputes shall be resolved under the dispute resolution provisions outlined in the Customer’s service agreement or contract.

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NOTICE TO CUSTOMER: By accepting the estimate, paying a deposit, or authorizing the start of work, you acknowledge and agree to the terms of this Limited Workmanship Warranty.

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NOTICE: By accepting this estimate, authorizing work to proceed, or paying any deposit or balance, the Customer acknowledges and agrees to be bound by [Your Company Name]’s Terms and Conditions and Limited Workmanship Warranty (12 months from completion). These documents are available upon request and govern all work performed. Final payment constitutes acceptance that all work was completed satisfactorily, free of visible defects, and suitable for its intended purpose. No other warranties, express or implied, apply beyond those stated.

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